Of course, the question isn’t simply ’which is the best headset for VoIP use?’ The question is ‘what is the best VoIP headset for me and my business?’ You have to consider how your office uses VoIP, and how reliant you are on phone calls in the first place. (For example, the Plantronics CS540 above.) Your Business Needs Most headsets will typically have a headband design, but some more expensive models will give you the option of detaching the earpiece from the headband and using it with a small over-the-ear clip instead. Most of the models featured in our list are convertible or come in both monaural and binaural versions. Binaural headsets feature earpieces for both ears, and may include Noise Cancelling technology (see below). Monaural headsets feature a single earpiece that can be fitted for either the right or left ear, enabling the user to switch listening focus easily between their immediate workplace and their calls.
DECT (Digital Enhanced Cordless Telecommunications) is typically considered the most reliable for business users, with a significantly greater wireless range.
Wireless headsets can connect over one of two wireless technologies, DECT or Bluetooth. Wired headsets might use 2.5mm analog mini-jack connections, but better models will typically have USB or Micro-USB connections. You'll get slightly better audio from wired headsets, but in most cases the difference is negligible. Wired headsets would be suitable for call center agents who do not need to move from their desks while on calls wireless headsets naturally enable a greater range of connected movement, ideal for managers, small business entrepreneurs and those whose work involves being constantly on the move.
BLUETOOTH HEADSET SKYPE FOR BUSINESS BLUETOOTH
Wireless VoIP headsets often rely on Bluetooth technology, just like many smartphone headsets. There are two main types of connection – wired and wireless. The connection: VoIP headsets connect directly to your computer ( softphone) or other VoIP devices (e.g. The microphone may incorporate noise reduction or sound processing features to better capture your voice. It converts your voice (or other sounds) and converts them into electronic signals. The microphone: Again, this is a device you are probably fairly familiar with.
They are usually covered with soft foam or padding for comfort, but in-ear and on-ear options are also available. The earpiece: Just like every headset or headphones you’ve ever worn, your VoIP phone headset has either one or two speakers which convert electronic signals into audible sounds. There are 3 main components of a VoIP headset: the earpiece(s), the microphone, and the computer connection. Here's our rundown of the key elements to look out for and match against your business needs. It comes down to knowing which features you need and which you don't need. The more you know about headsets, the better equipped you'll be to choose the right ones for your company. Even in loud work environments, an optimally-positioned headset microphone and Noise Cancelling technology means you can continue with your everyday tasks with no hassle. Improve the clarity and audio quality of your calls. This can be a great benefit if taking queries or answering questions and also allows you to multitask and improve productivity. Continue to work on other tasks while you take calls. As well as avoiding the tiring discomfort of juggling a desk phone handset, a VoIP headset allows you keep your natural posture while making a call, preventing any negative impacts from holding a traditional handset in an awkward pose for some time.įree up your hands. Move freely around your office or other work environment without the hassle of wired connections. Be ready to speak at a moment's notice, without needing to continuously pick up and put down the phone throughout the day. With a phone headset you can improve both internal and external business communications: If you frequently take a high volume of calls one of the main ways to improve efficiency is via VoIP headsets.
BLUETOOTH HEADSET SKYPE FOR BUSINESS PC
Move fluidly between PC and smartphone and between work and entertainment with rich, immersive stereo and active noise canceling designed to keep your focus on work, not on the chaos around you.In a fast paced office, managing your communications process effectively is huge part of the every day working environment. Make it your business to hear and be heard with the Plantronics Voyager Focus UC Stereo Bluetooth headset. Voyager Focus UC-M - Active Noise Cancelling Bluetooth headset for Lync.Ĭertified for Skype for Business and Optimized for Microsoft Lync.
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